A highly skilled freelancer with more than 6 years of experience in the industry.
Skills:
- Executive Assistance
- Administrative Tasks
- Email Management
- Calendar Management
- File Management
- Transcription
- Lead and Prospect Generation
- Project Management
- Team Management
- Administrative Supervision
- CRM Management
- Online Bookkeeping
- Social Media Management
- Website Management
- Website Design and Development
- Graphic Design
- Video Editing
- Search Engine Optimization
- Customer Service and Support
- Telemarketing
- Cold Calling
- Patient Collections
- Email Marketing
- Facebook Ads
- Google Ads
- Public Speaking
- Critical Thinking
- Problem Solving
Tools:
- Keap CRM
- MailChimp
- Flodesk
- Asana
- Trello
- Zoho
- Slack
- WordPress
- Wix
- Yoast SEO
- LastPass
- Canva
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Premiere Pro
- Google Suite or Google Workspace
- Nextiva Unity Supervisor
- Meta Business Suite
- YouTube Studio
- Adobe Premiere Pro
- Microsoft Office 365
- QuickBooks Online
Certificates:
- Administrative Assistant - Brigham Young University - Idaho
- Business and Leadership Skills - Brigham Young University - Idaho
- Executive Assistant - Surge Freelancing Marketplace
Summary:
----------- is a versatile professional with expertise in administrative support, including executive assistance, email and calendar management, and transcription. His skills extend to lead generation, project and CRM management, and team supervision. He specializes in website development and management on WordPress and Wix, search engine optimization (SEO), online bookkeeping using QuickBooks Online, and social media management. Additionally, ----------- is proficient in email and content marketing, telemarketing, customer service, Facebook advertising, graphic design, and audio/video editing.
Highlighting his extensive experience in administrative support, project management, and digital marketing, he has managed Facebook and ----------- pages for six companies, increasing brand awareness by 20%. He has also completed website projects for two cybersecurity-related companies, developed a sub-domain website for a medical billing company, and is developing more sub-domains for the same company. He manages three websites for medical billing, medical coding, and revenue cycle management companies.
He leads a team of medical billers and receptionists, boosting the company's customer satisfaction by 50% and increasing team productivity by 80% over the past four months. He has assisted the CEO and COO with sales and digital marketing, including social media and email marketing. Over the past two years, he has created more than 20 video animations and over 100 social media content and graphics. With over six years of experience as a virtual assistant, he brings a wealth of knowledge and expertise to his role.
He holds certificates in Administrative Assistance and Business and Leadership Skills from Brigham Young University - Idaho, and he graduated with an Associate's Degree in Applied Business Management from the same institution.
