Experienced Customer Support Analyst with a demonstrated history of working in the computer software industry. Skilled in Technical Support, Customer Experience, SaaS, E-commerce, Business-to-Business (B2B), Inventory Management, and mobile application management.
Things I do on a daily basis:
- Answering technical-related questions via email, phone, and chat.
- Educate stakeholders and help their business grow.
- Ensure to get a satisfactory rating for every survey and for the customer to build trust with our products.
It is important for me to build long-term relationships with clients, so I am primarily looking for long-term projects but also I can take on interesting one-term projects.
