Dedicated and detail-oriented professional with 4 years of experience in the BPO industry, including 1 year as a Real-Time Analyst at Teleperformance. Skilled in monitoring operations, managing workforce schedules, and ensuring performance targets are met. I’m highly organized, reliable, and proactive when it comes to problem-solving and team coordination.
I’m eager to apply my communication, reporting, and time management skills in a Virtual Assistant role where I can contribute to business efficiency and growth. With strong adaptability and commitment to excellence, I always strive to deliver quality results and maintain a positive work ethic in everything I do.
