Senior Systems Analyst | Project Management | Process Optimization
A results-driven professional with over 11 years of experience leading software implementation and business process optimization in the finance, mortgage, and insurance sectors. Recognized for translating complex business needs into scalable systems solutions and driving efficiency through automation.
Proven Project Leader: Managed end-to-end software deployments and led the top revenue-generating project team in 2018.
Automation & Efficiency Expert: Leverages modern tools like ClickUp, HubSpot, and AI to streamline workflows, enhance reporting, and boost cross-functional productivity.
Outstanding Performance: Honored as the 3Q 2022 Employee of the Quarter for outstanding contributions and high-impact system enhancements
Entrepreneurial Acumen: Manages a successful small business as an Airbnb Superhost, excelling in guest relations, operational logistics, and maintaining top-tier quality standards.
Key Certifications & Licenses: ClickUp (Novice, Advanced AI, Admin, Expert) , HubSpot Reporting Certification, Certified DECISIONS Business Analyst , and Licensed Insurance Agent.
