DATA RESEARCH ANALYST | SALES OPERATIONS | US & AUS CLIENT SUPPORT

DATA RESEARCH ANALYST | SALES OPERATIONS | US & AUS CLIENT SUPPORT

I turn messy public data into qualified opportunities for US and Australian real estate and investment teams.

With 5+ years supporting remote teams, I specialize in investigative data research, CRM data integrity, and opportunity qualification. I combine OSINT techniques with direct validation to deliver datasets with 96%+ accuracy so acquisitions and sales teams stop wasting time on bad leads.

CORE EXPERTISE:

DATA RESEARCH & VALIDATION:
- Locate property owners and decision-makers using Apollo, ZoomInfo, public records, and online databases. Verify phone numbers, emails, and mailing addresses through multi-source validation and direct outreach to ensure teams call the right people.

CRM DATA HYGIENE & REPORTING:
- Maintain 10,000+ records in GoHighLevel, Salesforce, and HubSpot. Execute deduplication, enrichment, and tagging audits to ensure 100% data accuracy for marketing and acquisitions. Build weekly KPI reports and dashboards to track data quality and pipeline health.

OPPORTUNITY QUALIFICATION:
- Analyze property and stakeholder data against investment criteria using primary and secondary research. Reduce lead leakage by 35% by qualifying opportunities before they hit sales calendars.

CUSTOMER SUPPORT & EXECUTIVE ASSISTANCE:
- 5+ years resolving client inquiries and supporting C-level executives across US & AU markets. Managed calendars, inbox triage, meeting prep, and stakeholder communication. Former Support Coach (SME) with experience building SOPs and training materials to improve team response times and data accuracy.

TECHNICAL TOOLKIT:

CRMs: GoHighLevel, Salesforce, HubSpot, StoryDoc
Data Research: Apollo, ZoomInfo, Public Records, OSINT Tools
Analytics: Advanced Excel, Google Sheets, KPI Dashboards
Admin: Google Workspace, MS Office, Slack
Creative: Canva, CapCut

TECH SETUP: MacBook Air M2 | 200 Mbps Fiber | Quiet home office | U.S. hours overlap

I take full ownership of data quality and backend workflows. If your team needs clean, verified datasets, qualified opportunities, and stakeholder support that keeps operations moving, let’s connect.