I am a bilingual (English/Spanish) Medical Transcriptionist and Customer Service Representative with a strong background in healthcare communication and patient support. With over 4 years of experience, I specialize in accurately transcribing medical reports, maintaining confidentiality, and ensuring clear, HIPAA-compliant documentation. My dual expertise allows me to provide exceptional customer service to Spanish- and English-speaking patients, helping bridge language gaps and improve patient experience. I am detail-oriented, dependable, and committed to supporting both clinical teams and patients with precision and empathy.