Hi, I’m Jericho, an operations and customer support professional with 4+ years of experience managing teams, handling customer concerns, and keeping daily operations running smoothly in fast-paced environments. I’ve led teams of up to 15 staff, managed reporting and inventory tracking, and worked with Microsoft Dynamics 365 Business Central and HubSpot tools. I enjoy helping people, staying organized, and finding ways to improve workflows. I’m now looking for remote opportunities where I can bring my leadership, communication, and problem-solving skills into customer support, operations, or virtual assistant roles.
