I help businesses provide reliable non-voice customer support for teams that need consistent help with customer inquiries, account concerns, and day-to-day support operations. With 5+ years of experience supporting US- and AU-based customers, I bring clear communication, strong problem-solving skills, and dependable support.
How I can help:
* Email support
* Chat support
* Ticket handling and follow-ups
* Billing and account support
* Dispute resolution
* Account updates
* Retention support
* Basic technical support
Tools I use:
* Google Workspace
* Microsoft 365
* Notion
* Slack
* Zoom
* Google Meet
* Five9
* Amazon Connect
* Zendesk
* Podio
* GCIC
* Sime
* RDS
* ChatGPT
* Grammarly
* Canva
* CapCut
* Jira
* Figma
* Backoffice
* Go Kart
* Woocommerce
* Crisp
I am based in the Philippines and work in PHT (UTC+8). I am available for remote full-time or part-time work and can support teams during US, UK, and AU business hours. I am looking for a long-term role where I can provide consistent email and chat support, handle customer issues accurately, and become a dependable part of your operations.
I communicate clearly, follow instructions well, and take ownership of my work. With reliable internet, backup power, and a dedicated home office, I am prepared for stable remote work.
If you need a dependable customer support VA for email support, chat support, ticket handling, billing concerns, and account updates, send me a message.
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