I have almost 11 years of experience as an E-commerce VA and Account Manager, handling Amazon and Shopify stores, as well as other platforms like eBay, Etsy, Walmart, and WooCommerce. I’ve managed full Amazon accounts using Seller Central, from product listing and launching (including variations and parentage) to inventory, shipment, customer service, and order management.
I’m experienced in fixing listing issues, handling case management, monitoring account health, and managing A–Z claims, returns, and customer concerns. I also focus on listing optimization, SEO, PPC, and A+ Content to help improve visibility and conversions.
On the Shopify side, I’ve worked on building and optimizing product pages, managing products, and improving overall store performance. I also create product images, infographics, and designs to make listings more attractive.
In addition, I have experience working as a Virtual Assistant, Social Media Management, Appointment Setter, Customer Service Representative, Real Estate Assistant, and Executive Assistant, which helped me become more organized, adaptable, and detail-oriented.
Overall, my goal is to help businesses grow by improving store performance, increasing sales, and making sure operations run smoothly and efficiently.