I am a dedicated Short-Term Rental (STR) Property Manager with 8 months of hands-on experience in managing vacation rental operations. My primary focus is on guest communication and support, ensuring smooth check-ins, sending arrival instructions, prompt responses, and excellent guest satisfaction. I have also worked on Airbnb property listing optimization and have handled Airbnb resolution disputes and VRBO refunds using GUESTY PMS.
I am skilled at handling high-volume guest interactions, resolving issues quickly, and maintaining a positive guest experience while supporting property owners in maximizing their rental income.
