With over 10 years of experience in customer service, sales support, and technical support, I have worked with global clients through companies such as Comcast, -----------, TeleTech, and Finntrail LLC.
I specialize in providing high-quality remote support, including inbound and outbound customer service, billing resolution, order processing, CRM management, and e-commerce support. My experience also includes technical troubleshooting for Microsoft and iOS devices, shipment coordination, invoicing, warranty claims, and cross-regional operations across the US, Canada, and Europe.
I am known for being detail-oriented, reliable, and customer-focused. I enjoy solving problems, improving customer satisfaction, and helping teams operate efficiently in remote environments.
Core Skills
• Customer Service (Inbound & Outbound)
• Sales Support & Cold Calling
• Billing & Dispute Resolution
• Technical Support
• Order Processing & Invoicing
• CRM Tools (HubSpot, AmoCRM, Bitrix)
• E-commerce Support (Amazon Seller Central)
• Shipment & Fulfillment Tools
• QuickBooks & Bookkeeping Basics
I am currently seeking remote opportunities as a Customer Support Specialist, Sales Support Specialist, Technical Support Agent, or E-commerce Virtual Assistant.
Let’s connect and see how I can help your team deliver excellent customer experiences!
Verified
