Hi! I'm Ana Dominique Feliciano, a reliable and detail-oriented Medical Billing and Virtual Assistant with over 15 years of experience in the U.S. healthcare industry and more than 5 years of remote work experience.
I specialize in medical billing, revenue cycle management, insurance claims, payment posting, charge entry, denial management, appeals, patient scheduling, referrals, and administrative support. Throughout my career, I've worked with healthcare providers, insurance companies, and patients to ensure accurate billing, timely reimbursements, and excellent customer service.
In addition to my healthcare background, I have experience as a Virtual Assistant, handling administrative tasks, email management, data entry, lead generation, and QuickBooks. I'm also familiar with EMR systems including AdvancedMD, RainTree, and Dentulu.
My strengths include:
Medical Billing & Revenue Cycle Management
Charge Entry (ICD-10 & CPT Coding Review)
Payment Posting
Claims Submission & Follow-up
Insurance Verification & Prior Authorization
Appeals & Denial Resolution
Patient Scheduling & Referral Coordination
Data Entry & Administrative Support<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
QuickBooks
Team Training & Process Improvement
I take pride in being organized, dependable, and proactive. I learn new systems quickly, communicate effectively, and enjoy helping businesses improve their operations. Whether working independently or as part of a team, I always strive to deliver accurate, high-quality work while meeting deadlines.
I'm looking for a long-term opportunity where I can contribute my healthcare knowledge, administrative skills, and commitment to excellence. I look forward to helping your business grow!
