I help e-commerce brands deliver fast, accurate, and stress-free customer support. With 8+ years of experience handling 100–150 tickets daily across Shopify, Gorgias, Zendesk, and Richpanel, I specialize in order management, refunds, cancellations, and escalation resolution, keeping customers happy and revenue protected.
I'm also experienced as a Dental Virtual Assistant, having worked with Open Dental for 2 years handling insurance verification (PPO), patient records, scheduling, and HIPAA-compliant communication.
I'm reliable, remote-ready, and built for high-volume operations. If you need someone who can hit the ground running, I'm your person.