Hi, I’m
-----------. I’ve been working in the BPO industry here in the Philippines for 11 years, handling both technical support and customer service accounts. I also served as a supervisor, or Subject Matter Expert (SME), where I led a team and provided coaching and support.
For the past 3 years, I’ve been working as a virtual assistant, further expanding my skill set. I have experience using platforms like
Tawk.to, and I’m currently a Gorgias expert, managing customer support with efficiency and attention to detail.
I’m a hardworking and goal-oriented individual. I’m a team player with strong organizational skills, a creative mindset, and a continuous eagerness to learn new things. I easily adapt to new work environments and can work independently with minimal supervision. I take pride in being dependable and competent, always ensuring my tasks are completed on time and to a high standard.
