Workforce Planning professional with 5 years of experience in recruitment and 2 years specializing in workforce planning and operational staffing. Experienced in managing workforce allocation, backfilling vacant shifts, coordinating last-minute staffing requests, and ensuring client requirements are met within tight deadlines. Skilled in roster management, absence management, call handling, workforce scheduling, stakeholder communication, and maintaining service levels in fast-paced environments. Proven ability to prioritize competing demands, resolve staffing challenges efficiently, and build strong relationships with clients and employees to support seamless workforce operations.