I am a detail-oriented Digital Marketing Assistant and Customer Support Specialist with experience in Meta (Facebook), Google, and X Ads support, virtual assistance, and customer service.
I have experience assisting with ad campaign setup, audience targeting, ad creatives, A/B testing, campaign monitoring, and basic optimization. I am knowledgeable in tracking key metrics such as CTR, CPC, CPM, and engagement to help improve campaign performance.
I also have 3 years of experience handling customer inquiries through email and chat support, resolving account, billing, product, and service-related concerns while maintaining professionalism, accuracy, and customer satisfaction in fast-paced environments.
Tools and platforms I use include:
• Facebook Ads Manager
• Google Ads
• X Ads
• Google Workspace
• CRM Tools
• Slack, Zoom, MS Teams
I am highly organized, adaptable, fast-learning, and committed to providing reliable support and quality work for clients and teams.
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