Maintenance Coordinator | Work Order Management | Vendor & Scheduling Support

I run work orders from tenant report to completion. That's been my day job for almost 3 years as a Maintenance Coordinator at Latchel.

Daily, I troubleshoot issues with tenants before dispatching, assess urgency, source and assign vendors, chase estimates and schedules, and follow up until the job is closed. No supervision needed. When something slips, I push it forward instead of letting it sit.

Background: 1 year as a sales dispatch (DTV Mounting LLC) + 11 years BPO tech support and customer service, so phone communication with vendors and tenants is second nature.

Tools: Latchel Console, Markate CRM, GoHighLevel, Zendesk, Freshdesk, Assembly, Amazon Connect, OpenPhone, Zoiper, Google Workspace, MS Office, Claude AI

Need work orders handled end to end? Let's talk.