I am a detail-oriented Virtual Executive Assistant and CRM Support
Specialist with a strong background in sales operations, data
management, and client outreach. I began my career in the
corporate call center industry from 2017 to 2020, where I gained
solid experience in customer service and was promoted for strong
performance and reliability.
During the pandemic, I made the decision to step away from corporate
work to focus on my growing family while transitioning into freelance
virtual assistance, a path I have successfully pursued for the past five
years. Alongside freelancing, I also managed a small family business and
worked as an in-house delivery rider, strengthening my time management,
accountability, and problem-solving skills.
I have supported multiple clients across sales, digital marketing,
appointment setting, and executive assistance roles, including companies
such as Outsourced Doers Inc., Rocket Mortgage, McMichael Insurance
Group, Wealth Accelerators Global, and most recently Boomerang
Packaging Inc. (Houston, TX). My work has focused on CRM management
(Pipedrive, GoHighLevel), Excel dashboard creation, sales reporting, lead
sourcing using -----------, and re-engaging inactive clients.
I am highly organized, accurate, and proactive, with a strong ability to
build systems from scratch, maintain clean data, and support account
managers and sales teams effectively. I take pride in being reliable,
adaptable, and committed to delivering consistent results in fast-paced
remote environments.
