Highly skilled Medical Virtual Assistant with 1 year of experience in a multi-location ENT and Allergy clinic supporting high-volume patient coordination and healthcare administration. Proven ability to manage appointment scheduling, create and update medical charts, verify insurance eligibility, and assist in prior authorization retrieval with accuracy and efficiency.
Experienced in EMR/EHR systems, inbound and outbound call handling, and transferring calls to appropriate departments when scheduling is not required. Strong background in maintaining accurate and up-to-date patient records, ensuring smooth clinical workflows across multiple providers and locations.
Fast, detail-oriented, and process-driven with strong expertise in medical administrative support, data accuracy, and patient coordination. Adept at working in fast-paced environments while maintaining HIPAA compliance and delivering reliable backend support to healthcare teams.
