E-commerce Customer Support & Virtual Assistant | Multilingual | Social Media Management
With extensive experience in European market e-commerce customer support, I specialize in delivering exceptional service in Dutch, Norwegian, Danish, Swedish, Polish, and German using advanced translation tools like DeepL and ChatGPT. I’ve successfully handled order processing, shipping inquiries, product availability checks, returns, exchanges, and engraving or customization requests for online stores.
I also bring skills in social media management, content creation, and graphic design, helping brands build engagement and visibility. My background ensures accurate, polite, and culturally appropriate communication with customers, enhancing satisfaction and loyalty.
Key Expertise:
• E-commerce order & delivery support (custom jewelry & retail)
• Multilingual communication across European markets
• Resolving delivery, payment, and product inquiries promptly
• Social media strategy, Canva graphics & CapCut video editing
• Efficient admin support for online businesses
I’m dedicated to helping e-commerce businesses streamline customer service, strengthen brand presence, and maintain a positive reputation.
Send me a message! :)
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