I am a Virtual Assistant with over 5 years of experience in social media management, graphic and web design, content creation, video editing, and administrative tasks. I have supported entrepreneurs, coaches, and business executives by helping them build online presence, manage digital platforms, and create high-quality branded content. Before becoming a VA, I worked as a Customer Service Representative in the BPO industry for over 3 years, handling phone calls, emails, and chat support. This role helped me develop strong communication, customer service, and administrative skills that I continue to use in supporting clients efficiently and professionally.
I am detail-oriented, organized, and highly adaptable, with a strong ability to follow creative direction while also taking initiative when needed. I am committed to delivering reliable, high-quality work and maintaining clear communication in all projects. My goal is to support clients in growing their business through efficient systems, creative content, and consistent execution.
VIRTUAL ASSISTANT | FREELANCE
2021 – Present
• Managed email, calendar, and administrative tasks for clients.
• Conducted market research and utilized various project management tools to support business operations and streamline workflows.
• Coordinated projects and client communications.
• Maintained organized records and databases.
• Provided customer support and handled inquiries.
• Built online courses on Kajabi and Thinkific.
SOCIAL MEDIA MANAGER
2021 – Present
• Created and scheduled content for Facebook, Instagram, Pinterest, and LinkedIn.
• Developed content calendars and engagement strategies.
• Designed social media graphics and marketing materials.
• Created multiple shorts and reels.
• Monitored analytics and improved audience engagement.
GRAPHIC & WEB DESIGNER
2021 – Present
• Designed websites, landing pages, ebooks, workbooks, and promotional materials.
• Managed and updated WordPress websites.
• Created multiple branding assets, graphics, and visual content.
• Collaborated with clients to ensure brand consistency.
MARKETING ASSISTANT
• Assisted with digital marketing campaigns and content creation.
• Contacted manufacturers and suppliers regarding product orders and custom-designed materials.
• Supported promotional activities and customer communications.
• Helped manage online presence and marketing materials.
