Product Manager with a background in Technical Support and Sales focused on building clear, user-first products.
I spent 2+ years working directly with customers, resolving issues and uncovering workflow friction. That experience shaped how I work in Product today: start with real user problems, reduce complexity, and ship improvements that make the product easier to understand and use.
What I do:
- Partner with Engineering, QA, and cross-functional teams to deliver and refine product improvements
- Translate customer feedback + product data into clear requirements and priorities
- Use competitor/market research to identify opportunities and strengthen product decisions
- Sweat the details (usability, edge cases, clarity) to improve adoption and retention
I thrive in fast-moving environments and enjoy bringing structure, clarity, and strong ownership to product execution.
Verified
