I have 12 years of extensive experience in supporting customers within a busy call center environment, specializing in both inbound and outbound sales and customer support.
Additionally, I have served as a customer support associate for a startup, where I specialized in chat and email support, utilizing Gorgias and Shopify as our primary customer relationship management (CRM) tools, along with various other CRM platforms. This experience has equipped me with a proactive, organized, and customer-focused approach to every interaction.
