Operations and Client Success professional with over 6 years of experience supporting business owners, executives, clients, and remote teams across real estate, workforce management, and business operations.
Experienced in leading client success functions, managing client and Remote Professional relationships, coordinating onboarding and offboarding processes, reviewing contracts and documentation, monitoring operational performance, and supporting workforce and service delivery initiatives. Skilled at working across multiple departments to ensure efficient operations, strong client outcomes, and a positive experience for both clients and tea-----------mbers.
Bringing a strong background in real estate operations, including lead generation, appointment setting, transaction coordination, contract-to-close management, and client communications. Proven ability to manage competing priorities, maintain high levels of accuracy, and build effective relationships with stakeholders at all levels.
Experienced in developing reports, improving workflows, building Airtable dashboards and interfaces, and supporting automation initiatives that enhance visibility, accountability, and operational efficiency. Known for taking initiative, solving problems, and ensuring projects and operational tasks stay on track.
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