Customer Support Specialist | Customer Service Operations | CRM & Digital Tools | AI-Assisted Customer Support | Workflow & Process Optimization

• 8 years of experience in the customer service industry from respective international companies.
• Proficient in Microsoft Word, Excel, PowerPoint, and Canva App
• Proficient in Video Editing using Adobe Premiere Pro
• eBay Listings: Single, Multiple, and Variation Listings
• Knowledgeable in CRM software: Salesforce, Zendesk, and Hubspot
• Intermediate knowledge in Adobe Photoshop, Adobe Lightroom, and Picsart
• Social Media Marketing
• Fast learner
• Good written & oral communication skills
• Good people relation skills
• Good organizational and time management skills
• Pro-active and results-oriented
• Adaptable, positive, and open to new ideas