I am a BSHRM graduate with over 8 years of BPO experience , I have developed a versatile career . I am a dedicated Client Services Assistant for more than 4 years specializing in high-quality medical scheduling and HIPAA-compliant patient coordination and more than 3 years as a Collection Agent. My career is built on a strong foundation of analytical problem-solving and negotiation, developed through years of experience managing financial accounts and payment solutions. I take pride in my ability to build lasting relationships of trust by providing sincere, organized, and highly personalized service to every individual I assist.