Customer Support Specialist | E-commerce Support | Zendesk, Freshdesk & HubSpot | Email & Chat

Customer Support and Operations Specialist with 6+ years of experience supporting e-commerce and service-based businesses. Skilled in customer inquiries, order processing, refunds, and issue resolution via email and chat channels. Experienced in Zendesk, Freshdesk, HubSpot, Shopify, and Amazon Seller Central in remote, fast-paced environments.