A highly skilled and results-oriented Virtual Assistant with extensive experience spanning over a decade. Proficient in Property Management, Customer Service, Technical Support, and Appointment Setting. My goal is to seamlessly integrate into your operations, delivering exceptional support and driving your business toward greater success.
As a dedicated Property Admin Team Lead, I have extensive experience in tenant screening, ensuring compliance, and facilitating effective communication with prospective tenants. Proficient in analyzing credit reports, managing tenant inquiries, and leading a high-performing applications
----------- the Utilities Admin role, I have a proven track record of maintaining accurate records in CRM systems like Propertyware, coordinating utility services, and ensuring properties are prepared and operational, especially during the winter
season.As a Maintenance Admin, I excel in managing maintenance schedules, coordinating repairs, and maintaining tenant records. I am committed to enforcing occupancy rules and ensuring well-maintained properties, fostering a safe and compliant living environment.
Tools Used: Propertyware CRM, Ring Central, Google Docs, Google Calendar, Microsoft Apps, Zoom,
As an experienced Real Estate Appointment Setter with a track record in cold calling and lead generation Effectively, engaging private homeowners, and assess their interest in selling vacant properties. My expertise in documenting and reporting homeowner information, ensuring seamless data flow for follow-ups and analysis. I have a strong ability to collaborate with sales teams, facilitating smooth communication and handover of qualified leads.
Tools Used: Xen Call, Google Talk
I also have a background in data mining and data entry I conducted thorough research to generate leads, particularly in niche markets Additionally, as a Part-Time Lead Researcher I specialized in identifying and mapping talent pools by researching CEOs and employees through LinkedIn, company websites, and job boards, ensuring precise and targeted lead generation for specific roles.
Tools Used: Linkedin, Indeed and other networking sites Searching the web for data entry/data mining.
Also a seasoned Technical Support Representative with extensive experience providing expert technical assistance and customer service. I troubleshoot technical issues while also enhancing customer subscriptions through proactive sales strategies. My commitment to excellence earned me recognition as one of the Best Top Performers of 2012.I provided specialized support for networking devices. I excelled as a Point Person leading teams, managing escalated calls, and ensuring prompt and accurate resolution of technical issues. My leadership and technical expertise consistently contributed to high levels of customer satisfaction.
Tools Used: Support AT&T Uverse Software and Devices and D-Link Devices
