OpenHaul Logistics
Dispatch and Load Coordinator
April 2025 - June 2026 - Coordinated daily trucking and freight operations ensuring timely pickups and deliveries. Monitored shipments in real time, managed track-and-trace activities, communicated with drivers, brokers, carriers, and customers, tracked appointments and detention, maintained accurate load records, and assisted with dispatch planning, issue resolution, and customer service support in a fast-paced remote environment.
Sound Lab Consultants
Executive Assistant – Healthcare / Laboratory Support
November 2024 – January 2026 - Provided executive and administrative support to a Laboratory Technical Consultant in a compliance-driven healthcare environment - Managed calendars, emails, meetings, and client communications - Prepared, organized, and maintained technical reports, validation documents, quality assurance records, and compliance materials - Handled confidential records with accuracy and discretion - Maintained structured digital filing systems to support audits and regulatory requirements
Logistic Dynamics
Operations Virtual Assistant / Dispatch & Track and Trace
September 2021 – October 2024 - Monitored shipments and delivery statuses in real time for trucking and logistics operations - Coordinated with drivers, carriers, brokers, and internal teams to ensure timely and accurate updates - Maintained detailed tracking reports, shipment records, and operational documentation - Assisted with dispatch coordination and issue resolution in fast-paced environments - Ensured data accuracy and clear communication across operations teams
Amazon Operations Services Philippines, Inc.
Customer Service Associate (Seasonal)
May 2021 – July 2021 - Handled customer inquiries via email, chat, and phone support - Resolved issues efficiently while maintaining service quality standards - Documented customer interactions accurately in internal systems
Megawise Corporation
Customer Service Associate
November 2019 – April 2021 - Delivered professional customer support and issue resolution - Built and maintained strong customer relationships - Managed accurate data entry and customer records
