I have hands-on experience as a Technical Support Representative and Prior Authorization Specialist at Buwelo Exactstar, where I assisted customers through chat, email, and outbound calls. My responsibilities included resolving technical and billing concerns, verifying documentation, and ensuring timely follow-ups. I’m skilled in communication, multitasking, and data accuracy, and I’m also familiar with tools like Microsoft Office, Canva, and Adobe Photoshop. I’m organized, dependable, and always eager to learn new systems and take on new challenges.