I am a results-driven Appointment Setter, Cold Calling Specialist (SDR), and B2B Outreach Professional with hands-on experience in high-volume sales, customer support, and remote team operations.
I specialize in generating qualified leads, booking appointments, and engaging decision-makers through multi-channel outreach inc
luding phone calls, email, SMS, and LinkedIn messaging. I also have experience in AI automation outreach, where I connect with business owners and introduce systems and strategies that help improve efficiency, lead generation, and overall business performance.
I have handled high-volume outbound calling (900–1000 calls per day) using power dialers such as Kixie and CloudTalk Dialer, engaging homeowners and business prospects with clear, confident, and persuasive communication. My experience also includes CRM management, lead tracking, and pipeline organization using tools like REsimpli and QOU.
In addition to outreach and sales development, I have strong experience in Sales Operations and customer support, including responding to customer inquiries, managing order tracking, and ensuring smooth fulfillment processes using platforms such as -----------. I also supported team performance by reviewing call recordings, providing feedback, and assisting with coaching to improve conversion rates and overall performance.
Core Expertise:
• High-volume cold calling & appointment setting (SDR role)
• B2B outreach (Email, SMS, LinkedIn, Phone calls)
• AI automation outreach & business development messaging
• Lead generation, list building & prospecting
• CRM management (REsimpli, QOU, and similar tools)
• Sales Operations (order support, customer response, and tracking)
• Customer support (inbound & outbound communication)
• Call QA, coaching, and performance feedback
• Data entry & administrative support tasks
I am highly adaptable, organized, and focused on performance and results. I work well under pressure, especially in fast-paced sales environments, and I am comfortable working U.S. hours.