Customer Service Representative and Content Writer

I have been in the BPO Industry for 5 years. My initial experiences revolved around email-based Customer Support. I have recently ventured to explore other skills, with my most recent skills including Community Management, SEO Copywriting, Web Content Writing, and Copy Editing.
Through my years of work, I have become familiar with tools such as Zendesk, WordPress, and Content Harmony.
CV Link: https://---------------------------------.-----------/