Amazon Account Manager | Technical Operations VA
I am an Amazon Account Manager and Technical Operations Virtual Assistant with hands-on experience supporting Amazon Seller Central accounts and backend operations for automation and healthcare-based businesses.
On the Amazon side, I manage daily Seller Central operations for private label and reseller brands across US and EU marketplaces. My work includes listing optimization, inventory coordination, account health monitoring, customer service support, and performance reporting.
Alongside Amazon work, I support technical and administrative operations for automation and healthcare companies. This includes SOP documentation, CRM management, website updates, reporting tasks, and general tech support to keep systems organized and compliant.
Amazon Skills and Experience
• Amazon Seller Central account management
• Product listing creation and optimization using flat files and manual uploads
• Variation setup, A+ Content, and storefront management
• Keyword research and SEO support
• Basic PPC campaign setup and monitoring
• Buy Box and pricing analysis using Keepa and Seller Central data
• Inventory planning, purchasing coordination, shipment creation, and reconciliation
• Account health monitoring, policy issue handling, and POA submissions
• Suppressed and suspended listing support
• Refunds, reimbursements, feedback management, and A to Z claims
• Weekly sales and performance reporting
Technical Operations and Admin Support
• SOP creation for onboarding, offboarding, CRM usage, reporting, and compliance
• CRM management, including forms, funnels, client portals, SMS consent, and A2P submissions
• Website updates using WordPress and Elementor including content edits, forms, landing pages, and basic SEO
• Medical billing support and daily reporting through EMS platforms
• Job application support, including resume edits and submissions
• Canva design support for internal documents, portals, and presentations
• General admin and technical support while handling sensitive data
Tools
Amazon Seller Central, Helium 10, Keepa, SellerAmp, SellerSnap, Sellerboard, Jungle Scout, BQool, Veeqo, GoHighLevel, WordPress, Elementor, Canva
Reliable, detail-oriented, and comfortable working with SOPs. Available for short-term or long-term support.
