I help online store owners manage the backend operations of their e-commerce business so they can focus on increasing sales and scaling their brand.
I specialize in reliable behind-the-scenes support, including product uploads, order processing, inventory management, and customer email/chat support. I work best with structured tasks, clear systems, and long-term collaborations where I can consistently support your operations.
Before transitioning into e-commerce backend support, I worked as an online ESL teacher. Managing students, schedules, lesson materials, and progress tracking strengthened my communication skills, attention to detail, and ability to follow systems accurately. It also trained me to meet deadlines, handle repetitive administrative tasks, and stay organized in a fast-paced online environment.
Here’s how I can support your store:
• Product listing & uploads (Shopify / WooCommerce)
• Order processing & tracking
• Inventory updates
• Customer support via email or chat (using templates and SOPs)
• Spreadsheet management (orders, product data, reports)
• General store admin tasks
I am conscientious and easy to work with. If you’re looking for a dependable backend VA who follows instructions, respects processes, and supports your business consistently, I’d love to be part of your team.