Training remote and in-person class facilitation, classroom and performance management, adult-learning principles, different learning stylesInstructional Designproject management, storyboarding, LMS system management (Moodle), research and writing skills, effective communication, voice over skills, ADDIE, Bloom, Gagne, and MerrillManagement and CreativesGoogle Suite, MS Office Suite, Apple iWork Suite, Trello, Slack, Final Cut Pro X, Canva, Loom, Adobe PhotoshopCoaching and Analysis SMART goal setting, training needs analysis, 5 Why's, Fishbone, Pareto, Scatter Plot, FMEAExpertisecustomer service, billing, technical, account security, content moderation in gamingSoft Skillsstructured communication, strategic thinking, principled leadership, organized multi-tasker
