A detail-oriented and creative professional with experience in video editing, customer service, and technical support. Skilled in creating engaging short-form content such as Reels, TikTok videos, and YouTube Shorts, with a strong understanding of video editing, captions, transitions, audio, and visual effects. Also experienced in handling complex customer concerns through advanced troubleshooting, investigation, and problem-solving. Adaptable, organized, and committed to producing high-quality work while meeting deadlines and client or business requirements.