I'm an Executive & Operations Virtual Assistant with 10+ years of experience supporting executives, back-office operations, and regulatory compliance for a global financial remittance platform (Remitly). I was hand-picked as a Privacy Compliance Pilot Agent for KYC/AML transaction review, completing formal data-protection training and earning a Certificate of Appreciation for pilot participation.
What I bring to your team:
Calendar, inbox, and confidential records management
Staff scheduling, payroll attendance (DTR) validation, and team coordination
KYC review, regulatory compliance, and confidential data handling
Multi-channel support (voice, chat, email) across CRM and ticketing tools
Process improvement ( I've identified and proposed workflow fixes that were adopted by management)
Tools: Salesforce, Jira Service Management, Google Workspace, MS Office, SAP, Trello, Asana, Notion, Slack, Zoom, Calendly, Canva
I'm self-managed, detail-driven, and set up for reliable full-time work on any shift (PH/US/AU hours), fiber internet with mobile backup, UPS/power bank backup, and a primary + backup laptop.
Let's talk about how I can take administrative and compliance-heavy tasks off your plate so you can focus on growth.
Verified
