Your operations shouldn't depend on you remembering everything.
I started my career in customer support. That three years, taught me how to communicate clearly, stay calm under pressure, and move fast.
I wanted to do more. So I got into Athena, one of the top EA training programs out there. That changed how I saw the role. An EA isn't someone who just follows the boss around. An EA is the person who knows enough to decide, push back, and protect priorities on behalf of leadership.
That training opened doors. I landed an EA role and quickly found myself doing more than managing calendars. I was assisting clients directly, handling onboardings, emails, meetings, and projects. I worked alongside our COO to manage teams and optimize operations across 100+ client accounts and 28 tea-----------mbers. That's where I built real confidence in client-facing communication, cross-team coordination, project management, and operations.
I've supported C-level executives, built systems from scratch for teams that had no process, and turned chaotic operations into something clear and repeatable. If your business is growing but your systems aren't keeping up, I can fix that.
Here's what I can do for you:
Executive Assistant Support:
Calendar and inbox management, meeting coordination, action items, follow-ups, travel support, and client communication on behalf of leadership. I've supported COOs and Client Success Managers across multiple service lines, keeping priorities clear and nothing slipping through.
Operations and Project Coordination:
Building SOPs, trackers, task delegation systems, and team workflows from scratch. I've created operational documentation for teams that had no process in place, giving them a clear, repeatable system for the first time.
AI-Powered Workflows and Automation:
I use Claude and ChatGPT daily to build SOPs, create systems, surface decisions, and solve operational problems faster. I built a GHL automation that handled lead assignment, sales workflows, and pipeline management for a sales team. Cut a daily manual process from 3 hours to 20 minutes.
Social Media Management:
Full-service social media from strategy to execution. Content pillars, graphics, video editing, scheduling, posting, reporting, and profile optimization. Built the social media workflow from scratch for 30 to 40 clients.
Web Development and Internal Tools:
Designed and built a client portal using Claude Code (React, Supabase) that replaced -----------. Interactive approval system, automated reports, content workflows, and task tracking. Live and in testing.
Client Operations:
Client onboarding, direct client communication, reporting, status updates, and relationship management across 100+ accounts. I respond to client inquiries, coordinate with internal teams, and keep deliverables moving.
Tools I work with:
Claude, ChatGPT, GoHighLevel, Google Workspace, Microsoft 365, Slack, Zoom, Notion, Asana, HubSpot, Salesforce, Canva, CapCut, DaVinci Resolve, VS Code, Supabase, Vercel, Semrush, Google Search Console, Google Analytics, Google Ads, WordPress
Industries I've worked in:
Real Estate, Digital Marketing, Social Media Agencies, Accounting, Customer Support (BPO)
Outside of work, I'm a coffee person. I brew my own, I explore different shops, and I genuinely believe more people should experience good coffee. I follow F1, play video games, and fly the A320NEO on the flight sim. I'm not just looking for a job. I'm looking for a team I can grow with.
Send me a message and let's talk about what you need.
