I am an experienced IT Support and Systems Operations professional with hands-on experience in technical support, helpdesk coordination, network troubleshooting, Windows administration, VoIP support, user support, documentation, and IT asset/inventory management.
My background includes supporting company users, handling IT service requests, coordinating with vendors, troubleshooting network and internet issues, assisting with system-related concerns, managing IT equipment records, and supporting business applications such as POS, PMS, email, and internal systems.
I can help businesses with:
* Remote IT support and troubleshooting
* Helpdesk ticket handling and user assistance
* Windows desktop and basic server support
* Network troubleshooting and configuration support
* VoIP/PBX user and extension support
* Microsoft Office, email, and account support
* IT documentation and process improvement
* Research, data encoding, and administrative support
* IT asset and inventory monitoring
* Vendor coordination and follow-up
I am reliable, detail-oriented, and used to supporting real business operations where quick response, clear communication, and proper documentation are important. I am looking for a part-time or flexible remote IT support role where I can help with daily technical support, system administration tasks, and IT operations.
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