I have experience managing Airbnb listings and guest communications using Guesty, Slack, and Zendesk, along with handling administrative tasks through Google Workspace and Microsoft Office. I also worked as a Customer Care Officer for a T-Mobile account, assisting customers with calls, inquiries, complaints, and account requests. I have basic video editing skills using DaVinci Resolve and am organized, reliable, and eager to learn new tools to better support clients.