Highly organized and detail-oriented Virtual Assistant with experience in KYC onboarding, customer service, freight operations, and administrative support. Skilled in creating and managing client profiles, conducting thorough KYC and identity verifications, and facilitating seamless onboarding processes. Knowledgeable in freight operations, including shipment tracking, freight modes (LTL, FTL), and logistics coordination. Adept at handling email correspondence, appointment scheduling, document organization, and workflow optimization. Known for strong communication skills, accuracy, and a proactive approach to process improvement.
