A seasoned Talent Acquisition Specialist with 12 years of recruitment experience, including 10 years in the financial industry, 2+ years in BPO, and 5 years in customer service across telecommunications and manufacturing. Skilled in end-to-end recruitment, stakeholder management, and building strong candidate pipelines to meet organizational hiring needs.
Key Responsibilities
Manage full-cycle recruitment: sourcing, screening, interviewing, and onboarding candidates.
Partner with hiring managers to understand workforce requirements and deliver tailored recruitment strategies.
Utilize job boards, social media, and professional networks to attract top talent.
Conduct behavioral and competency-based interviews to ensure quality hires.
Maintain applicant tracking systems and recruitment reports for transparency and efficiency.
Provide market insights and talent mapping to support workforce planning.
Ensure compliance with company policies and labor regulations during the hiring process.
Deliver excellent candidate experience and uphold employer branding.
Core Skills & Competencies
Recruitment Expertise: 12 years of talent acquisition across financial services, BPO, telco, and manufacturing.
Industry Knowledge: Deep understanding of financial services recruitment, plus exposure to fast-paced BPO and customer service environments.
Stakeholder Management: Skilled in collaborating with executives, HR teams, and department heads.
Customer Service Foundation: 5 years of experience in telco and manufacturing, ensuring strong communication and people skills.
Tools & Platforms: Proficient in ATS, HRIS, LinkedIn Recruiter, and online job portals.
Soft Skills: Strong interpersonal skills, adaptability, problem-solving, and negotiation.
Career Highlights
Successfully hired for niche and high-volume roles in the financial industry.
Built recruitment strategies that reduced time-to-hire and improved retention.
Supported BPO hiring needs in a competitive talent market.
Leveraged customer service background to enhance candidate engagement and experience.
