Quality Assurance Analyst
• Creation of test plans and test cases based on functional specifications and standards
defined by the users.
• Conduct testing, log/document and analyze issues/bugs/defects.
• Perform both new functionality and regression tests.
• Ensure that the application meets the functional specifications and requirements. • Ensure that all issues are captured and remedied with high level of user satisfaction. • Pro-actively communicate with the Business Analyst, Developers and IT Head on
management of technical issues, recommendations and risks.
• Provides feedback to the development team and ensure the work is carried out in
accordance with the schedule and the quality requirements.
Technical Documentation Analyst
• Formalize the written documentation of User Manuals of iLife System and/or Variable System which includes System Overview, Getting Started, User Interface Screens, Reports Available to User, Procedure for Requesting Changes, FAQ, HelpDesk Services, Manual Update Procedures.
• Maintains and ensures version control of various manuals.
• Responsible for the program file request to be checked-in to Team Foundation Server (TFS), uploading the file to QA/UAT server and production server environment as requested by the application developers.
• Records and updates Data Change Requests and Program Request Forms Master list. Notify users via email for signed off requests.
• Responsible for the printing of documents that require hard copies, and organize filing of records and manuals.
• Research and update employees about Data Privacy and Info-Sec Awareness
• Assigned to make Standard Operating Procedure, if needed.
• Arrange for encoding, duplication, and distribution of materials.
• Performs other duties as may be required.
Part-Time Website Executive
• Build websites from existing website templates through the Admin Panel
• Add/edit/remove photos & content
• Communicate with existing clients, through email and online messaging
• Help manage & support clients after the website is built and activated
• Recording important details in Client’s CRM, -----------
• Diligently check all phone accounts for new messages from potential clients
• Accomplish client required assignments
• Achieve company goals – on schedule
• Detail-oriented and should follow well-defined instructions
