Many U.S. chiropractic clinics lose revenue every day due to insurance verification errors, incorrect payer sequencing, claim denials, and outdated patient insurance information.
I help chiropractic practices improve cash flow and reduce administrative burdens by ensuring insurance information is accurate, claims are properly supported, and payments are correctly posted.
With over 2 years of hands-on experience supporting U.S. healthcare providers, I specialize in insurance verification, claims support, payment posting, patient account audits, and revenue cycle administration.
Core Services:
-> Insurance Eligibility & Benefits Verification
* Verification of active coverage
* Copays, deductibles, coinsurance, and out-of-pocket maximums
* Visit limits and coverage restrictions
* Medicare and Medicare Advantage benefit verification
* Documentation of patient financial responsibility
-> Coordination of Benefits (COB) & Payer Sequencing
* Verification of primary and secondary insurance
* Identification of payer order issues
* Resolution of COB discrepancies
* Insurance record updates to prevent claim rejections
-> Claims & Revenue Cycle Support
* Claims follow-up and status checks
* Denial and rejection research
* Aging claims review
* Underpayment investigation
* Insurance account cleanup and corrections
-> Payment Posting & Account Reconciliation
* ERA and EOB posting
* Insurance and patient balance review
* Identification of posting discrepancies
* Accurate account adjustments and documentation
-> Prior Authorization Support
* Portal and phone submissions
* Authorization tracking and follow-up
* Documentation of approval status and reference numbers
-> Patient Insurance Audits & Record Maintenance
* Verification of active versus terminated plans
* Removal of duplicate insurance records
* Insurance data cleanup and updates
* Accurate patient demographic and coverage information
-> Chiropractic Practice Support
I work best with:
* Chiropractic clinics
* Medicare and Medicare Advantage providers
* Multi-provider chiropractic offices
* Clinics seeking cleaner insurance records and fewer billing delays
* Practices looking to improve collections and reduce denials
-> Systems & Software
* ChiroTouch
* Platinum
* Acuity Scheduling
* Google Workspace
* Slack
* Canva
-> Additional Experience
Beyond healthcare administration, I bring:
* 2 years of banking and client account management experience
* Strong attention to detail and compliance-focused processes
* HIPAA-compliant handling of patient information
* Excellent communication and documentation skills
Why Work With Me?
I don't rely on assumptions when it comes to insurance. I verify, confirm, document, and follow through.
My goal is to help your clinic:
* Reduce claim denials
* Minimize insurance-related delays
* Improve payment turnaround times
* Maintain accurate patient records
* Create a smoother experience for both staff and patients
I approach every clinic as a long-term partner, providing reliable support that helps keep operations organized and revenue flowing smoothly.
Let's Connect!
If you're looking for a dependable Virtual Chiropractic Assistant who understands insurance, billing support, patient account management, and chiropractic office workflows, I'd be happy to discuss how I can support your practice.
Verified
