I’m a hands-on Virtual Assistant with experience supporting e-commerce businesses, property managers, and online brands with the day-to-day tasks that keep operations organized, listings optimized, customers supported, and sales moving.
My experience covers both e-commerce and short-term property management, giving me a strong understanding of how important organization, responsiveness, attention to detail, and consistent follow-through are to an online business.
What I can support you with:
Property Management & Short-Term Rentals
Airbnb and ----------- listing optimization
Increasing bookings through pricing and competitor analysis
Boost and ranking checklists
ADR and RevPAR monitoring
Listing title, description, and content optimization
Calendar and booking management
Guest communication and follow-ups
Handling platfor-----------ssages and customer concerns
Coordinating with ----------- support for technical issues and disputes
Cleaner and property coordination
Guest journey audits and identifying areas for improvement
Booking sheets, availability, and scheduling
Identifying opportunities to improve visibility, conversion, and guest experience
Shopify & E-commerce
Shopify store management
Product listing and catalog updates
Product research and competitor research
Customer support and order follow-ups
Troubleshooting Shopify-related issues
Order and inventory coordination
Product tagging and organization
Basic e-commerce operations and admin support
Working with apps and tools used for Shopify stores
Customer Support & Operations
<8efe80624d780eba0c6493ec45140364>Email and platform communication
Resolving customer concerns professionally
Coordinating with suppliers, cleaners, clients, and platform support
Updating spreadsheets, calendars, and internal records
Following SOPs and creating or improving processes
Researching solutions when problems arise rather than simply passing them on
I’m comfortable working independently, learning new platforms, and taking ownership of tasks. I don’t just complete a checklist—I look at what can be improved, what might cause a problem, and what can be done proactively.
Whether you need someone to manage listings, keep your bookings organized, support your customers, troubleshoot an issue, research competitors, or simply take recurring operational tasks off your plate, I can provide reliable day-to-day support while keeping communication clear and organized.
Tools and platforms I have worked with include: Shopify, Airbnb, -----------, PriceLabs, Google Workspace, Google Sheets, Slack, Basecamp, Amazon Seller Central, Klaviyo, Recharge, Stripe, Zoho Mail, QuickBooks, and other e-commerce and property management tools.
