Amazon Seller Support SME with 7 years of experience across Amazon Philippines and an Amazon outsourcing partner, specializing in Seller Central operations, FBA/FBM, catalog and product detail page issues, Brand Registry/IP, Account Health, escalations, quality auditing, coaching, and process improvement.
I also own end-to-end digital transformation initiatives for SPS Philippines, including SharePoint/Microsoft 365 migration, Power Automate workflows, Power Apps, Excel/VBA/Power Query solutions, and Amazon Quick AI agents. I conceived, built, deployed, and maintain PARE for SMEs/TMEs/TMs and GABAY for associates across Manila and Cebu.
Strong background in operational problem-solving, workflow automation, data analysis, documentation, and building scalable support systems.