As a Sales Specialist and Learning Designer with over 3 years of experience, I bring a strong blend of client-facing communication, sales enablement, training delivery, and customer onboarding. I've successfully supported both direct and channel sales teams, facilitated training for brokers and agents, and created high-impact learning content aligned with brand and business goals.
My background spans instructional design, project coordination, customer service, and tech support. At iCare, I led onboarding and benefit orientations for HMO clients and improved agent close rates through product training and objection handling. At Dish Network and Inspiro Relia, I designed ILT/VILT modules, trained new hires, and coached agents in real-time support scenarios.
I thrive in collaborative environments where empathy, clarity, and initiative are valued. I'm confident in tools like MS Office, Google Suite, Asana, and ClickUp, and I'm always eager to bring value to teams by driving performance through communication and training.
Let’s work together to deliver results—whether it’s through high-converting customer support, effective onboarding, or engaging training content.
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