If your inbox is flooded, your store needs attention, and your customers aren’t getting fast responses, that’s exactly what I fix.
I’m Aila, a detail-oriented E-commerce Virtual Assistant with 3 years of hands-on experience supporting online business owners. I’ve also worked as a Team Leader, so I don’t need hand-holding — I take initiative, flag problems early, and keep operations running smoothly even when things get hectic.
What I can take off your plate:
• Customer support — email, chat, refunds, returns, order tracking, escalations
• Shopify & Amazon store management — product listings, inventory, supplier coordination
• CRM management & sales follow-ups (GoHighLevel, and other CRM tools)• Influencer outreach, booking & coordination
• Admin tasks — data entry, appointment setting, reports, email managementTools I work with:GoHighLevel (GHL) · Shopify · Amazon Seller Central · Google Workspace · Slack · Canva · CRM platforms
Why clients choose me:
I solve problems before they become complaints. I communicate clearly, work fast, and treat your business like it’s my own. I’ve handled real escalations, real customers, and real pressure, and I deliver.Ready to start immediately. Let’s talk.
— Aila