Highly organized and detail-oriented professional with over 12 years of experience in a BPO industry particularly in data entry, quality assurance, content management, and chat support. Proven ability to manage large datasets, execute manual and familiar with automation testing, and support technical operations within high-performing teams. Demonstrates strong analytical and problem-solving skills, with hands-on expertise in tools such as Google Sheets, Salesforce, Jira, and Microsoft Azure. Familiar with Linux environments.
Holds a Bachelor of Science in Office Systems Management and has completed multiple self-paced trainings in SQL, Python, and cloud platforms. Known for consistently meeting project deadlines, maintaining data accuracy, and contributing to process improvements in fast-paced, results-driven environments.
Verified
