I am a reliable and detail-oriented Virtual Assistant with over 5 years of experience in eCommerce, customer support, and administrative tasks. I specialize in helping business owners manage their daily operations efficiently, especially in dropshipping and online store management.
I have hands-on experience with product listing across platforms like Amazon, Shopify, and Walmart Marketplace. I ensure that product details are accurate, well-organized, and optimized. I also handle inventory management by monitoring stock levels and making sure products are always updated.
On the customer support side, I have experience managing emails and live chats, resolving customer concerns, and handling disputes and refunds. I am knowledgeable in tools like Gorgias and Tawk and have worked with dropshipping platforms such as Dropified and DSers for order processing and fulfillment.
I am tech-savvy and comfortable using tools like Excel, Google Sheets, and MS Office for tracking, reporting, and organization. I also have basic skills in copywriting, social media engagement, and simple photo/video editing.
I am a fast learner, highly organized, and committed to delivering accurate and high-quality work. I value clear communication, reliability, and long-term collaboration with clients.
If you're looking for someone who can support your business and help it grow, I’d be happy to assist you.
